GemDost provides a "B2B Wallet" experience for companies to collect payments from their customers/sellers. GemDost is not a stored-value wallet and does not independently hold customer funds.
Payment processing: collections, payment links, QR, splits, refunds and settlements are handled by our payment gateway partner, Cashfree Payments (including Easy Split where enabled). GemDost maintains payment records, a transaction ledger, settlement information, refunds, reconciliation records and audit logs.
Settlement: settled funds are transferred by the gateway to the company's verified bank account per the gateway's settlement cycle. We display an "Expected Settlement Date"; we do not guarantee a fixed T+n cycle unless the gateway configures it for your account.
Fees: an applicable platform fee and gateway charges may be deducted before settlement; these are shown in settlement records.
Verification: settlement requires completed KYC and bank verification with the provider. Amounts of completed financial transactions are never manually edited.
Reconciliation: GemDost reconciles its records against provider records and flags mismatches for review.